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Laser Printer Repair Training30 Day Money Back Guarantee
Each of our DVD video training products carries a 30 day money back guarantee. If you are not completely satisfied with our products within the first 30 days of your purchase, you will be given a full refund of the purchase amount excluding shipping and handling charges. Shipping and handling charges are only refundable if the order is canceled prior to shipping. All items must be returned to receive a full refund. Customer is responsible for return shipping charges. We recommend using a shipping service that will provide a tracking number and insuring the package for the purchase price. This policy does not apply to any additional services such as onsite training, custom DVD compilation, or onsite video production, etc. All cancellations must be received in writing prior to 30 days from the receipt of the product; regular mail, e-mail and fax notifications are acceptable. A RMA number is not required and the product must be received within 15 days from the cancellation notice. Phone requests will not constitute acceptance of any cancellation. |
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